Our Story
About Jaffe & Jaffe Premier Cruises
I'm Pam Jaffe — a cruise-obsessed specialist who has dedicated her career to one simple mission: making luxury cruising effortlessly accessible for every traveler.
Pam Jaffe
Founder & Lead Cruise Consultant
Meet Your Consultant
Hi, I'm Pam —
Your Cruise Expert
Victor and I founded Jaffe & Jaffe Premier Cruises on a simple belief: booking a luxury cruise should be just as enjoyable as the voyage itself. After seeing how overwhelming the process can become — thousands of ships, hundreds of itineraries, dozens of cabin categories — my mission became clear: be the expert who makes it effortless.
I've personally sailed on and studied the world's finest cruise lines — from Royal Caribbean and Celebrity to Viking, Seabourn, Silversea, and Regent. When I recommend a specific ship or cabin category, it's because I know it intimately, not because a brochure told me to.
I treat every client like a close friend planning their dream vacation. I ask the right questions, handle every detail, and make sure the result feels completely tailored — because it is. And because my fees come from cruise lines (not from you), my consultation is always free.
Beyond the Office
The Jaffes —
A Family That Lives to Travel
Travel isn't just my profession — it's our way of life. My husband Victor and I have built our family around exploring the world, and that personal experience shapes every recommendation I make. When I suggest a cruise for your family, it's planned with the same care I'd give our own vacation.
That's the difference you'll feel working with me. You won't get a call center agent reading from a script. You'll get a real person — a wife, a mom, a traveler — who genuinely wants your trip to be extraordinary.
"I plan every trip the way I'd want my own vacation planned — with heart, expertise, and attention to every last detail."
— Pam Jaffe, Founder
Pam, Victor & Family
The heart behind every voyage we plan
500+
Cruises Planned
50+
Cruise Lines
∞
Destinations
100%
Free Consultations
Full-Service Planning
Everything We Handle
So You Don't Have To
A true full-service cruise agency handles far more than just booking a cabin. Here's the complete scope of what we do for every client:
- Caribbean, Alaska, European, Australian & New Zealand cruises
- Ultra-luxury cruise lines (Regent, Silversea, Seabourn, Viking)
- Family-friendly cruise vacations with kids' programs
- Romantic honeymoon and anniversary getaways
- Retiree leisure cruises with accessible accommodations
- Group and charter cruise bookings
- Pre- and post-cruise land packages and tours
- Shore excursion planning at every port of call
- Travel insurance and protection plans
- Air, transfer, and hotel coordination
Complete Care,
Zero Stress
From the moment we talk until the moment you return home, every detail is in our hands.
What We Stand For
Our Values & Mission
These aren't just words on a wall - they're the principles that guide every conversation, every recommendation, and every booking we make.
Client First, Always
Every decision we make is guided by one question: what's best for our client? We never push a cruise line or itinerary for commission reasons - your perfect voyage is our only goal. Our repeat booking rate speaks for itself.
Expertise You Can Trust
Our consultants have sailed on dozens of ships across every major cruise line. We speak from firsthand experience - not brochures. When we recommend a cabin category, a dining experience, or a shore tour, we know exactly what you'll find.
Transparency & Integrity
No hidden fees, no upsells, no surprises. Our consultation is free. Our advice is honest. When we tell you one itinerary is better than another for your needs, it's because we genuinely believe it - not because it pays us more.
Ready to Start Planning
Your Dream Voyage?
Your free consultation costs you nothing. Walk away with a clear vision for your ideal cruise - no pressure, no obligation.
Virtual consultations available nationwide - no office visit required.